Frequently Asked Questions
Find answers to common questions about using ChildrenKare to find the perfect childcare solution for your family.
Using ChildrenKare
Is ChildrenKare free to use?
Yes, ChildrenKare is completely free for parents to use. You can search for centers, read reviews, and contact providers at no cost.
How do I start searching for childcare centers?
Simply enter your location (ZIP code or city) in the search bar on our homepage or centers page. You can then filter results based on your specific needs.
Can I save centers I'm interested in?
Yes, you can create a free account to save favorite centers, track centers you've contacted, and receive updates on new centers in your area.
How do I contact a childcare center?
Each center profile includes contact information and options to call, email, or request more information directly through our platform.
Can I schedule tours through ChildrenKare?
Yes, many centers offer the ability to schedule tours directly through our platform. Look for the 'Schedule Tour' button on center profiles.
About Our Data
How do you verify childcare centers?
Our team verifies center information through a combination of official licensing data, direct communication with providers, and regular updates. Centers with a 'Verified' badge have been confirmed by our team.
How often is center information updated?
We update center information regularly. Centers can also claim their profiles to ensure information is current. The last update date is displayed on each profile.
Are the reviews from real parents?
Yes, all reviews are from verified parents who have used the childcare center. We have measures in place to ensure authentic reviews.
What does the star rating mean?
Star ratings are an average of parent reviews across multiple categories including staff quality, facilities, curriculum, communication, and value.
For Childcare Providers
How can I add my childcare center to ChildrenKare?
If your center isn't already listed, you can add it by clicking 'Add Your Center' in the footer. You'll need to provide basic information and verify ownership.
Is there a cost for childcare centers to be listed?
Basic listings are free. We also offer premium listing options with enhanced features to help your center stand out. Contact us for pricing details.
How can I respond to reviews of my center?
Once you've claimed your center profile, you can respond to parent reviews directly through your provider dashboard.
How can I update my center's information?
After claiming your profile, you can update your center's information, add photos, and highlight special programs through your provider dashboard.
Account & Privacy
Do I need to create an account to use ChildrenKare?
No, you can search for centers without creating an account. However, creating a free account allows you to save favorites, track your search, and receive updates.
How is my personal information used?
We only use your information to provide our services and connect you with childcare providers. We never sell your personal data. See our Privacy Policy for details.
Can childcare centers see my contact information?
Centers only receive your contact information when you explicitly choose to share it by contacting them or requesting information.
How do I delete my account?
You can delete your account at any time through your account settings. This will remove all your personal information from our system.